Geek, adventure-seeker, perfectionist & loves solving problems with innovative solutions.
First hands-on experience with IT enterprise systems(Windows Active Directory, Microsoft 365, Cisco Networking products).
Provides on-site support for home & business users on IT-related concerns with expertise in Apple products.
Having more than 5 years in callcenter experience, provides remote support to end-users for Asia, Australia & New Zealand customers. Receives cases as a Senior advisor from T1 advisors for complicated or unresolved cases that require higher level expertise.
Apart from being an IT geek, I enjoy spending time outdoors. Travelling to places that I've never been before, exploring new cultures getting outside comfort zone.
When forced indoors, I love binge-watching on Netflix for Sitcoms. Other than that, I spend most of my time exploring current trends in technology news and learning on new advancement in IT related stuffs.